Medical Office Assistant
Trumansburg Family Medicine
Location: Trumansburg, NY
Reports To: Front Office Supervisor
Job Type: Full-Time

Do you thrive in a fast-paced environment where every interaction makes a difference? Are you highly
organized, love keeping schedules in order, and enjoy helping people navigate their healthcare experience? If
that sounds like you, we’d love to meet you!

Trumansburg Family Medicine is a privately owned, community-focused primary care practice that values
warmth, teamwork, and personalized care — and we’re looking for a Medical Office Assistant to be the
friendly, reliable face our patients see first and last.

What You’ll Do:

• Welcome patients with kindness and professionalism at check-in and check-out.
• Schedule patient appointments efficiently and accurately — keeping things flowing smoothly for both
  patients and providers.
• Verify and update patient demographics and insurance information with close attention to detail.
• Collect payments and co-pays
• Schedule and coordinate referrals as directed.
• Submit patient requests for clinical information.
• Maintain clear, accurate documentation using Medent, our electronic medical records system.
• Be a team player — supporting colleagues and learning new tasks as required to keep the front office
  running like a well-oiled machine.

What We’re Looking For:

• Previous experience in a medical office or healthcare administrative role is preferred, though we’re open to
  training the right candidate who is eager to learn.
• Experience with Medent or a similar electronic medical records (EMR) system is helpful, but not required —
  we provide training for the right person.
• Strong organizational skills and attention to detail — you’re the type who notices when a ZIP code or
  insurance number is off.
• Excellent communication skills — both in person and on the phone.
• A compassionate, team-oriented approach — with a dash of good humor.

Competitive salary and benefits. At Trumansburg Family Medicine, we believe in taking care of our team so
we can take great care of our patients. If you’re looking for a role where your work has meaning and your
coworkers feel like family, we hope you’ll apply!
Qualified applicants should send their resume/CV to practiceadmin@tburgfamilyhealth.com