Sale Support Representative

Website The CBORD Group

Leading provider of Technology Solutions

The Sales Support Representative will assist the Sales Support team with tasks related to pre-sale support, order processing, and other general duties. This position operates under moderate supervision.


What You’ll Be Doing

Act as the first line of support to the Sales team and work closely with them to resolve any issues with orders
Use NetSuite to manage all order processing tasks
Monitor faxes and emails and assign tasks in NetSuite accordingly
Provides confirmation of orders to customers and assists the Sales team with any follow up questions
Review documentation for accuracy and qualify all orders to prepare for NetSuite sales order entry
Process sales orders in NetSuite
Process change orders
Create quotes as requested
Review purchase orders, quotes, and signed agreements
Consult with contract admin regarding discrepancies and/or questions
Assist in the sales order process from start to finish in NetSuite
Assist other departments as needed
Work with all product groups and markets to achieve organizational goals
Additional duties as assigned and/or approved by Manager, Sales Support Team

What You’ll Bring to the Table

High School Diploma
Two years of experience in sales support, preferred
Ability to maintain a professional demeanor and positive attitude at all times
Excellent communication and organizational skills
Critical thinking skills essential
Intermediate skills in Microsoft Office
Ability to effectively work in a fast-paced team environment
Ability to work autonomously
Ability to focus on details and follow through on complex projects
Ability to complete projects in a timely and accurate manner
Ability to accept and work in an ever-changing environment
Ability to effectively set priorities

What’s Good to Know

You will be assigned to an eight hour standard shift and overtime may be required, particularly during monthly shipping cut off and month end days.


Who You’ll Work with

You will work closely with Account Representatives, Database Services, Implementation teams, Accounting, Supply Chain, and Contract Administration

Upload your CV/resume or any other relevant file. Max. file size: 8 MB.

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.