The Database Management Associate is responsible for customizing CBORD customer databases.  The work can be in conjunction with a new CBORD customer getting started with their implementation or current customers adding on a module or project.

 

What You’ll be Doing

 

Database Services Projects

·        Accept project assignments from the Database Services Team Leader, regardless of reporting manager

·        Own project including keeping to committed delivery date and addressing issues

·        Hold responsibility for keeping Database Services Team Leader aware of project status and issues

·        Interface with Implementation Representatives and clients to ensure expectations are

 

established and met

·        Assist in coding client data conforming to established Database Services standards

·        Participate in project debriefing

 

Maintaining Large Customer Database

·        Create and maintain key client database for use in field sites that will minimally include settings, items (recipe and non-recipes) menus (master and regional), and nutritional analysis

·        Perform quality assurance tasks on database for field use

·        Work closely with client project team including CBORD Project Management, Implementation, Support, and Sales members, client corporate staff, client field sites, and manufacturers

·        Maintain client database for use in training sessions under close guidance from the Project Manager

·        Establish field data distribution procedures in accordance with standard CBORD procedures

·        Distribute regular database updates to the client in accordance with standard CBORD procedures

 

Other Responsibilities

·        Maintain CBORD’s Sample Database

·        Maintain CBORD’s Starter Database

·        Train database services staff on system functionality and client operations

 

What You’ll Bring to the Table

 

·        Bachelor’s degree preferred

·        Two years of experience desired

·        Beginner skills in Microsoft Office, Word, Excel, and Outlook

·        Ability to type 60-70 words per minute

·        Strong ability to multi-task and change tasks and focus as needed

·        Ability to deliver commitments on time with necessary communication to appropriate parties

·        Ability to accept responsibility and ownership for issues and personal development

·        Ability to work with clients at varying skills levels within an organization

·        Understanding of data from data entry to use in field sites and impact to end-users

·        Ability to learn quickly without direction

·        Ability to deliver results with a high level of thoroughness and accuracy

·        Consistently portrays a positive solution-oriented attitude in the workplace

·        Ability to assume a leadership role in business situations

·        Passion for CBORD’s customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience

·        Food production, nutrition, and/or POS experience preferred

·        CBORD systems experience preferred

 

Who You’ll Work With

 

·        External Customers

·        Internal Customers including FNS Implementation, Sales, Support